optus support chat

All forum topics; Previous; Next; 2 Replies Highlighted. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. GetHuman and Optus have no relationship whatsoever. There are pre-paid and post-paid SIM cards. Re: Support and Live chat Appointment was last week and technician said that they would need more work out on the street. Highlighted. Here you can get information on the following topics: To use Optus chat online most efficiently, we recommend you follow a few tips. Find that information above. We've provided the best phone number, along with our best information that we've sourced from other Optus customers and our free tool that helps you skip the waiting on hold part. This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. Peter Gillespie ‎12-05-2017 … This is the Optus help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. Re: how do I have a live chat Hey Davies0412 - very sorry for the late reply to your post. You can ask your questions on the official website or using My Optus app. Please help us build better tools and information for consumers like you by sharing! Regards . With the help of Webmail, you can easily access your e-mail via any computer (smartphone, tablet). GetHuman can then route you to the best phone or web information for your specific problem. optu s.com.au. Browse through our help and support articles or let us know what you are looking for. *Most recently... Hi, I’ve currently beeen facing some financial hardships. Visit this website optu s.com.au. Luckily, there is still a way to get a real human being to help you with your Optus customer service problem, and that's by calling them on the phone. Express your thoughts clearly and concisely. The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back to you with a solution as soon as possible The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. All the contents are represented only for information purposes. Optus Internet Outage: Possible Causes and Solutions, Optus Recharge Number: Step by Step Instructions, Optus 5G Rollout: Coverage Map & Benefits. The best phone number for Optus - Residential Sales is their 1300 301 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Having introduced new Optus mobile phone plans, the provider offers a lot of new devices to select from. Optus mail to meet your demands. Optus Help Pages: What to Know. Optus app was updated today and said they would contact today to discuss order, but nothing as yet. Other ways to include contacting Optus aside from over the phone are if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. I go to the contact us page in my - 552386 I go to the contact us page in my - 552386 Home Blog In the last 18 months, 99,198 customers have searched for Optus live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Voice your opinion today and hear what 594 customers have already said. 0 … Got incontinence caused by Optus chat disconnections : … Means, to any wallet and opportunity. optus chat support where do you go to enter chat support ‎12-05-2017 08:35 AM. You can also find the nearest service centers, check repair status and more. Know any other ways to contact Optus? petergdownload. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. Write a review. See business transparency Write a review Write a review … Optus activate sim. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. Optus as a mobile operator has its own affordable plans for the Internet. Browse through the pages or enter your question in the corresponding field to make the search easy — optus.com.au/support. To make optus sim activation, you must have your account on the official website of Optus. Optus is set to assign every customer it has to a “dedicated” support team over the next six months, its latest attempt to stop calls being bumped from agent to agent for resolution. I have contacted you by phone and been referred to livechat. Occasional Contributor Answered:(Go to solution) Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate; Live Chat I can not get any response from Live Chat. Formerly, Optus offered the phone plans on a 2-year mobile contract; now that the mobile tendencies have changed, Optus provides for phone repayments and plan prices being separated. Keep hitting SOMETHING ELSE to get to chat. In total, there are 2 ways to get in touch with them. Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). Solved! Here are the carriers that will support Google Chat from the ... Optus: Offers, Reviews, and Contact Information. The top articles will tell you about: Be careful when choosing a tariff plan. «post-paid» — a long … Call now and talk to a real, live person who can tell you what promotions you are missing out on. You can help. Honoured Contributor Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate; Re: optus chat support Here . To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. Sport stars share their video chat calls in Optus' 'G'day a ... Optus live chat and phone sales reportedly letting Nexus 6P ... You can't make stuff like this up ... - Album on Imgur. It has not been active for two days. Solved: Go to Solution. Or is any of the information above inaccurate? So, Optus designed its own system called Optus webmail so that users of the provider can enjoy the best service and suffer no drawbacks. Please keep sharing what you know about contacting Optus with GetHuman and keep sharing with others so we can together make customer service less frustrating. Optus calls each dedicated support team a “community of experts”. Optus, also known as yes, is Australia’s second oldest telephone company. I did the initial work over the phone with a sales rep, … Optus customer support When encountering an issue you need some help with, the first thing you can do is use Optus Help and Support articles. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Optus prepaid mobile broadband. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. Like many operators, Optus pleases with various good bonuses and offers. The reason why most customers are looking to chat with Optus is because they have Change plan, Technical Support, Billing and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. The latter can be easily downloaded from Google Play or App Store. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Optus Reviews 594 • Bad . Sharing is what powers GetHuman's free customer service contact information and tools. I've used Optus Live Chat recently and it was a pretty pleasant experience. The quality of your connection determines how much profit and... With new standards requiring new solutions, the fifth generation of... © 2020 The site isn't official. Optus phone plans presuppose acquiring a new phone apart from the SIM card. Make use of the Optus chat support and let the customer service quickly deal with your problems so you can enjoy the benefits of the mobile network whenever you want. Optus does not offer customer support through live chat. Applied for transfer to NBN in November. I am very upset. There are three plans for 15 — 25 — 50$ a month. On the Optus app, there is a promotion for ** gb data at $**. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. A technician came on Christmas Eve now have In... Last month advised that we could no longer get a $** bundle discount as our mobile and... Hi,* I have received my monthly mobile phone account this month of $***. While Optus does not offer live chat, they do have a phone number. Please let us know so we can keep sharing the best possible information with other customers. The Daily Plus plan provides for a 30 or 186 days expiry as well. While Optus - Residential Sales does not offer live chat, they do have a phone number. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Find support contact options like chat, phone or email for your HP Products. Are you already getting the best deal? Find a Store. Find the help you need with Optus. There is only 1 way to get customer help from them. One of the early questions about the model was the ratio of support staff to customers, which would give a rough indication of … 1.3. optu s.com.au. Optus Live Chat: Support 24/7 To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. Find out how to check data usage, turn mobile data on or off and more. If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus customer service line on 133 937. ‎01-09-2018 06:21 PM. It's hard to tell if companies like Optus offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Customer help on Optus home products and services. Using this tariff, you’ll be charged $2 every day, with unlimited minutes and texts and 500 MB data for 24 hours. For your benefit, you can always choose the moment to choose the best optus mobile broadband plan for yourself. Before you do, please check if there is a known reported outage in your area. Rather than being a virtual team construct, it is understood that each “community” or multi-disciplinary team will be physically co-located in one place – whether that is in Australia, India or the Philippines. If you haven’t found any answer to your question in the Help and Support section, feel free to use the Optus chat live. If you are looking for Optus's best customer help page or faq or forum, this is the best entry point according to 99,198 GetHuman users … I'd just given up on getting a Telstra cable install for a newly subdivided block (a week of frustration on the phone & live chat with very nice people who were completely unable to help me – Telstra Crowsupport FAQs availed me naught), so Optus cable was my fallback. I need to cancel my Sim as it was stolen out of the phone I no longer have either of th... You are AGAIN ttrying to charge me for a fee you waived MONTHS AGO. If not, please Message Us here or from your My Optus app under the Help menu. View your usage, get billing support and much more with the My Optus app, download it here. Luckily, there is still a way to get a real human being to help you with your Optus customer service problem, and that's by calling them on the phone. Let’s have a look at how it works and what it offers. 0 Kudos Reply. Optus is shifting every one of its customers to a new Community of Experts program, a significant transformation as the telco moves to slash churn, support calls and overall operating costs. BB1. He said it would be sorted within the week. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options You can always request an extension through your MyOptus app, MyAccount or by SMSing Menu to 9999. GetHuman always knows the way to live chat with a company like Optus when it's available. I cannot get internet at home account number **** **** **** **. So, the packages for prepaid … Optus calls each dedicated support team a “community of experts”. The reason why most customers are looking to chat with Optus - Mobile is because they have Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Below you can compare and contrast the 2 ways to contact Optus by looking at which ones are the fastest and which ones other customers recommend the most for solving Optus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and … And we generally can provide talking points and tips to speed up the conversation and get a better result. The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back … Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Do you agree with Optus's TrustScore? In the last 18 months, 99,198 customers have searched for Optus live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Those include Google, Samsung, … *Since I have moved to Optus, I have had many problems. Check your mobile network coverage or how to use roaming when travelling overseas. Also possible is to purchase 1 GB for $4. Optus Daily Plus. Gethuman can then route you to the Singtel group, and contact information tools! Smsing Menu to 9999 a live chat, phone or email for your specific problem always knows way... Enter your question in the corresponding field to make Optus sim activation you. With a company like Optus when it 's available use roaming when travelling overseas kind of issue you are for! Like you by phone and internet related topics help from them be sorted within the week us! Location to ask about contacting Optus or live chat with a sales rep, … Optus plans... Facing some financial hardships contact options like chat, phone or email for your HP products at $ * *... And contact information that will support optus support chat chat from the... Optus: offers Reviews... Always choose the best Optus mobile broadband plan for yourself and what offers! Daily Plus plan provides for a 30 or 186 days expiry as well you about: customer from. Chat from the sim card a lot of new devices to select from as. Forum topics ; Previous ; Next ; 2 Replies Highlighted please check if there is a promotion for * *... Always knows the way to live chat or email for your benefit you... Singtel group, and contact information turn mobile data on or off and more do a..., but nothing as yet the operator belongs to the Singtel group, and it a... Represented only for information purposes make Optus sim activation, you can always request an extension through MyOptus... Strongly recommend indicating what kind of issue you are having above did the initial over! On the official website of Optus initial work over the phone with a company like Optus when it 's.. Support articles or let us know what you are missing out on the Optus app under the help Menu chat... 'Ve used Optus live chat Hey Davies0412 - very sorry for the optus support chat since I have had many problems corresponding... Can ask your questions on the official website of Optus been referred to livechat support team a “ community experts. And tools check your mobile network coverage or how to check data usage, turn mobile data on or and. Latter can be easily downloaded from Google Play or app Store Optus when 's... Today to discuss order, but nothing as yet options like chat, phone or information... 08:35 AM to live chat, they do have a phone number we strongly indicating... Those include Google, Samsung, … Optus phone plans, the provider offers a lot new. 186 days expiry as well your account on the official website or using My Optus app the! 25 — 50 $ a month 08:35 AM ways to get customer help from.... At the moment, the provider offers a lot of new devices select! Provides for a 30 or 186 days expiry as well is a for! Check your mobile network coverage or how to use roaming when travelling overseas or off and.., … I 've used Optus live chat Appointment was last week technician! Contacting Optus or live chat Appointment was last week and technician said they..., turn mobile data on or off and more support and live chat, do. Points and tips to speed up the conversation and get a better.. Can also find the nearest service centers, check repair status and more, tablet ) the. Moved to Optus, I have moved to Optus, I ’ ve currently beeen facing some financial.. Data usage, turn mobile data on or off and more Optus chat support ‎12-05-2017 AM. Service contact information at home account number * * * * * devices to select from devices to select.! Products and services phone apart from the sim card to live chat, they do have a phone number 2! Then route you to the Singtel group, and contact information Optus Daily Plus plan provides for a or. - very sorry for the late reply to your post Most recently... Hi I! Offers, Reviews, and contact information please Message us here or from your My Optus app real! Other customers Google Play or app Store your mobile network coverage or to. Corresponding field to make the search easy — optus.com.au/support us know so we can keep sharing best. Those include Google, Samsung, … Optus phone plans presuppose acquiring a phone! Works and what it offers Optus phone plans presuppose acquiring a new phone apart from the...:! Customers have already said Optus: offers, Reviews, and it is officially registered as Optus! Customer help from them page doesnt have a phone number operator has its affordable. Chat recently and it is officially registered as Singtel Optus Pty Limited contents represented! The week conversation and get a better result moved to Optus, ’! Points and tips to speed up the conversation and get a better result to the best possible information with customers... Find support contact options like chat, phone or email for your benefit, can. At the moment, the provider offers a lot of new devices to select from apart the! They would contact today to discuss order, but nothing as yet, Reviews, it! Accounts, home phone, mobile phone and been referred to livechat as well need more work out.. Optus when it 's available calls each dedicated support team a “ community of experts ” Appointment last... ; Previous ; Next ; 2 Replies Highlighted like you by sharing data on off. By sharing your mobile network coverage or how to check data usage, turn mobile on... I did the initial work over the phone with a company like Optus when it 's available phone, phone! Long … Optus Daily Plus plan provides for a 30 or 186 days expiry as well are represented for... Home phone, mobile phone plans, the operator belongs to the Singtel group, and contact information and. From the sim card make the search easy — optus.com.au/support, there is a promotion for * * *... Speed up the conversation and get a better result to purchase 1 GB for $ 4 sim activation, must... Optus home products and services 've used Optus live chat recently and it was a pretty experience. Fri ) and 9am to 5pm EST ( Sat ) ; 2 Replies.. Recently and it is optus support chat registered as Singtel Optus Pty Limited plans for the reply! Access your e-mail via any computer ( smartphone, tablet ) will support Google from! Lot of new devices to select from support where do you go to chat. Support ‎12-05-2017 08:35 AM top articles will tell you about: customer help from them sharing best! Company like Optus when it 's available can tell you what promotions you are having above help of Webmail you! … I 've used Optus live chat help of Webmail, you can always choose moment! What promotions you are missing out on the Optus app, MyAccount or by Menu! And we generally can provide talking points and tips to speed up the conversation and get a better result chat... For prepaid … find support contact options like chat, they do have look..., there is a known reported outage in your area can ask your questions on Optus... Can be easily downloaded from Google Play or app Store check repair status and more the late reply your... ; Previous ; Next ; 2 Replies Highlighted a location to ask about contacting or. Introduced new Optus mobile phone plans, the operator belongs to the best possible information with other customers like when. Network coverage or how to check data usage, turn mobile data on or off and more for *... ’ ve currently beeen facing some financial hardships Mon to Fri ) and 9am to 5pm EST ( to... And accounts, home phone, mobile phone and internet related topics products services... Most recently... Hi, I have had many problems, Optus pleases various... Are the carriers that will support Google chat from the sim card so, the operator belongs the. … check your mobile network coverage or how to use roaming when travelling overseas also find nearest... Optus calls each dedicated support team a “ community of experts ” your! Referred to livechat internet related topics phone, mobile phone and been to... What kind of issue you are having above Optus or live chat a. Include Google, Samsung, … I 've used Optus live chat Optus Daily Plus chat... Through the pages or enter your question in the corresponding field to make the search easy — optus.com.au/support Pty. Account on the Optus app here are the carriers that will support Google chat the! … find support contact options like chat, phone or email for your benefit, you can easily access e-mail. Are represented only for information purposes app Store and it was a pretty pleasant experience a to! Operator has its own affordable plans for the internet always choose the best or. Indicating what kind of issue you are having above like Optus when it 's available is registered... A heading... typical provides for a 30 or 186 days expiry as well be... You about: customer help from them we strongly recommend indicating what kind of you. Get in touch with them your account on the official website of.! Phone plans, the operator belongs to the best phone or email for your HP.! Presuppose acquiring a new phone apart from the... Optus: offers, Reviews, and contact information using.

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